Palatine Beds

Terms and Conditions

  1. These terms and conditions apply to your use of this website. Please read these terms carefully before using this website. Using this website indicates that you fully accept these terms regardless of whether or not you choose to order with us. If you do not accept these terms, do not use this website.
  2. Nothing in these terms and conditions shall affect your statutory rights.


  1. By using our website, you consent to the collection and use of your information by Palatine Beds. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
  2. Palatine Beds does not sell, trade or rent your personal information to others.

Copyright and Database Rights

  1. Unless otherwise stated, the copyrights and other intellectual property rights for all material on this website are owned by Palatine Beds. You may download and print extracts from this website for your personal, non-commercial use. Any use of extracts of this website for any other purpose is prohibited.
  2. Any rights not expressly granted in these terms are reserved.


  1. All Palatine Beds products have a standard 12 month guarantee. Your guarantee will be included with your mattress. Please read it carefully - it provides tips to help you care for your mattress and it provides you with a record of the date of manufacture.

Links to other websites

  1. The Palatine Beds website may include links to the websites of other companies or organisations. This is for your convenience. If you use these links you will leave this website. Palatine Beds is not responsible for the content of third-party websites. No endorsement, assumed or actual, is implied through the inclusion of these links.
  2. If you do access any third-party websites linked to this website you do so at your own risk.


  1. The information contained on this website is for general guidance only. Palatine Beds makes every effort to ensure that the information and advice on this website is accurate, it is not comprehensive.
  2. Palatine Beds reserves the right to change or update any website content or products at any time without prior notice.
  3. The material on the Palatine Beds website is provided 'as is', without any conditions, warranties or other terms of any kind. To the maximum extent permitted by law, we provide you with this website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these terms and conditions, might have effect in relation to this website.
  4. All sizes quoted are approximate. The colour and appearance of actual products may differ from those items shown on this website.


  1. Apart from the remedies set out in our Refunds and Returns section (above) and to the extent permitted by law, we, any other party (whether or not involved in creating, producing, maintaining or delivering this website), and any of our associate companies or officers, employees, or agents of any of them, exclude all liability and responsibility from any amount or kind of loss or damage arising out of. or in connection with, your use of this website.
  2. This does not include or limit in any way our liability:
    a) for death or personal injury caused by our negligence;
    b) for fraud or fraudulent misrepresentation; or
    c) for any matter for which it would be illegal for us to exclude or attempt to exclude our liability.
  3. In the event that we are held responsible for any loss or damage, our aggregate liability shall in any event be limited to a sum equal to the amount paid by you in respect of the product or, in the event that liability does not relate to the purchase of a product, our liability shall be limited to £1,000.
  4. We accept no liability for any loss of income or revenue, loss of business, loss of profit or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind whatsoever arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
  5. We will not be liable to you where we are unable to perform our obligations due to matters outside our control.


  1. We reserve the right to make changes to these terms and conditions in the future. Any changes will be posted to the site and will take effect immediately. You should, therefore, read the terms and conditions each time you access this website.
  2. The material and information contained in this website is not aimed at, or meant to be viewed by, persons other than those in the United Kingdom. Any person who chooses to access this website from other locations is responsible for compliance with applicable local laws.
  3. The website, its contents and any contracts formed as a result of its use shall be governed by and construed in accordance with English law and shall be subject to the exclusive jurisdiction of the English courts.